Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use or purchase www.juwelier-neuhofer.at (the "Site").

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we also collect information about the individual web pages or products you visit, the websites or search terms that led you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect device information using the following technologies:

- "Cookies" are data files that are stored on a device or computer and often contain an anonymous unique identifier. More information about cookies and how to disable cookies can be found at http://www.allaboutcookies.org.
- "Log files" log actions on the website and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons", "tags" and "pixels" are electronic files used to collect information about how you navigate the Website.
When you make a purchase or attempt to make a purchase on the Site, we also collect certain information about you. This includes name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER ACCEPTED PAYMENT METHODS]]), email address, and phone number. We refer to this information as "Order Information."

By "personal data" in this Privacy Policy, we mean both device information and order information.

HOW DO WE USE YOUR PERSONAL DATA?
We generally use the order information we collect to fulfill orders we receive through the Site (including, but not limited to, processing your payment information, providing shipping, and sending invoices and/or order confirmations).

We also use this order information to:

Communication with you;
Checking our orders for potential risks or fraud; and
Provide you with information or advertising related to our products or services, where this is consistent with your privacy settings.
We use the device information we collect to screen for potential risks and fraud (in particular your IP address) and generally to improve and optimise our website (e.g. by analysing our customers' navigation behaviour and interaction with the website, and assessing the success of our marketing and advertising campaigns).
We share your personal information with third parties who assist us in using your personal information as described above. For example, we use Shopify to run our online store. To learn more about how Shopify uses your personal information, see:
https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website. Further information on Google's use of your personal data can be found here: https://policies.google.com/privacy?hl=de. You can disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted ads here:

COMMON LINKS INCLUDE:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you may opt out of some of these services through the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not change our website's data collection and use practices when we receive a "Do Not Track" signal from your browser.

YOUR RIGHTS
If you are located in Europe, you have the right to access the personal data we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below.  Please also note that your data will be transferred outside of Europe, including Canada and the United States.

DATA RETENTION
If you place an order through the Site, we will retain your order information for our records, unless you ask us to delete that information.

The Website is not intended for persons under the age of 18.

CHANGES
We may change this Privacy Statement from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.

CONTACT
If you need more information about our privacy practices, have any questions or wish to make a complaint, please contact us by email at info@juwelier-neuhofer.at or by post at the address below:

Linzer Straße 3, Marchtrenk, 4614, Austria